Back to Knowledge Plane

TERMS AND CONDITIONS

Last Updated: February 13, 2026

TABLE OF CONTENTS

  1. AGREEMENT TO TERMS AND ELIGIBILITY
  2. DEFINITIONS
  3. BETA AND EARLY ACCESS DISCLAIMER
  4. LICENSE AND ACCESS RIGHTS (SAAS VS. OPEN SOURCE)
  5. USER ACCOUNTS, WORKSPACES, AND SECURITY
  6. ACCEPTABLE USE, CODE EXECUTION, AND FAIR USE
  7. INTELLECTUAL PROPERTY RIGHTS
  8. USER DATA AND CONTENT AUTHORIZATION
  9. AI DISCLAIMERS AND AGENTIC LIABILITY
  10. THIRD-PARTY INTEGRATIONS AND "BYOK"
  11. SUBSCRIPTION, FEES, AND PAYMENT
  12. TERM AND TERMINATION
  13. PRIVACY AND DATA PROTECTION
  14. DISCLAIMER OF WARRANTIES
  15. LIMITATION OF LIABILITY
  16. INDEMNIFICATION
  17. GOVERNING LAW
  18. DISPUTE RESOLUTION (BINDING ARBITRATION)
  19. ELECTRONIC COMMUNICATIONS
  20. MISCELLANEOUS
  21. CONTACT US

1. AGREEMENT TO TERMS AND ELIGIBILITY

1.1. Agreement

These Terms and Conditions ("Terms") constitute a legally binding agreement between Camplight Ltd, a Bulgarian limited liability company with headquarters at 150 Deseti Decemvri Str., Et. 2, 5800 Pleven, Bulgaria ("Company," "we," "us," or "our"), and the entity or individual representing an entity ("Customer," "you," "your") accessing or using the Knowledge Plane platform.

The "Service" includes the website https://knowledgeplane.io, the application https://platform.knowledgeplane.io, our API endpoints, Model Context Protocol (MCP) servers, background workers, and related services.

BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MUST DISCONTINUE USE IMMEDIATELY.

1.2. Business Use Only

THE SERVICE IS DESIGNED AND INTENDED EXCLUSIVELY FOR BUSINESS ENTITIES, ORGANIZATIONS, AND SOLE PROPRIETORS.
By accessing the Service, you affirm that:

  1. You are acting in a professional capacity as a business entity or non-profit organization.
  2. You are not accessing or using the Service as a consumer (as defined by EU Consumer Protection Law or applicable local regulations).
  3. You represent and warrant that you have the authority to bind the entity you represent to these Terms.

2. DEFINITIONS

  • "Service" refers to the cloud-hosted infrastructure provided by Camplight Ltd, including the Web Dashboard, REST/tRPC APIs, hosted MCP Servers, vector databases, and background processing workers.
  • "Software" refers to the underlying source code or Docker images of Knowledge Plane that may be made available for self-hosting.
  • "User Data" refers to all information, text, code repositories, documents, and files that you upload, connect (via third-party integrations), or transmit to the Service.
  • "Knowledge Cards" refers to the structured data outputs, summaries, and vector embeddings generated by the Service derived from your User Data.
  • "Output" refers to any data, text, or code generated by the Service or an underlying LLM in response to User Data.
  • "Agent" refers to any third-party Artificial Intelligence system, Large Language Model (LLM), or automated bot (e.g., Claude, ChatGPT, Cursor, Custom Bots) that connects to the Service to retrieve context or memory.
  • "Workspace" refers to the digital environment configured within the Service where User Data is aggregated, processed, and accessed.

3. BETA AND EARLY ACCESS DISCLAIMER

THE SERVICE IS CURRENTLY IN A "BETA" OR "EARLY ACCESS" PHASE.

BY USING THE SERVICE, YOU ACKNOWLEDGE AND AGREE THAT:

  1. EXPERIMENTAL NATURE: THE SERVICE UTILIZES EXPERIMENTAL TECHNOLOGIES, INCLUDING GENERATIVE AI, VECTOR SEARCH, AND MODEL CONTEXT PROTOCOL (MCP), WHICH MAY BE UNSTABLE.
  2. DATA LOSS RISK: THE SERVICE MAY EXPERIENCE PERIODS OF DOWNTIME, DATA LOSS, OR DATA CORRUPTION. WE STRONGLY ADVISE AGAINST USING THE SERVICE AS THE SOLE REPOSITORY FOR CRITICAL DATA.
  3. BREAKING CHANGES: WE MAY MODIFY API ENDPOINTS, DATA SCHEMAS, OR FEATURES WITHOUT NOTICE, WHICH MAY BREAK YOUR INTEGRATIONS OR AGENT WORKFLOWS.
  4. "AS-IS" PROVISION: THE SERVICE IS PROVIDED STRICTLY ON AN "AS-IS" AND "AS-AVAILABLE" BASIS FOR TESTING AND EVALUATION PURPOSES.
  5. NO PRODUCTION GUARANTEE: YOU SHOULD NOT RELY ON THE SERVICE FOR MISSION-CRITICAL PRODUCTION WORKLOADS WHERE DATA INTEGRITY IS PARAMOUNT.

WE DISCLAIM ALL LIABILITY FOR ANY BUSINESS INTERRUPTION, LOSS OF REVENUE, OR DATA LOSS RESULTING FROM THE USE OF THIS BETA SERVICE.

4. LICENSE AND ACCESS RIGHTS (SAAS VS. OPEN SOURCE)

4.1. The Hosted Service (SaaS)

Subject to your compliance with these Terms and payment of any applicable fees, Camplight Ltd grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Hosted Service for your internal business purposes. This is a subscription to a service, not a sale of software.

4.2. Open Source / Self-Hosted Software

If you download the Knowledge Plane source code or Docker images to host on your own infrastructure ("Self-Hosted Instance"):

  • Your use of the source code is governed by the applicable Open Source License (e.g., Apache 2.0) included with the code.
  • However, if your Self-Hosted Instance connects to any centralized API, authentication server, or cloud resource provided by Camplight Ltd, these Terms shall apply to those specific connected components.

5. USER ACCOUNTS, WORKSPACES, AND SECURITY

5.1. Registration

You must register to use the Service. You agree to provide accurate, current, and complete information during the registration process.

5.2. Workspace Ownership

The Service operates on a "Workspace" model. The Customer (entity) that creates the Workspace is the "Workspace Owner."

  • If you are invited to a Workspace as an employee, contractor, or collaborator ("Member"), you acknowledge that the Workspace Owner controls your access and owns the data within that Workspace.
  • The Workspace Owner is responsible for all activities that occur under the Workspace.

5.3. Invitation Links and Tokens

The Service may allow you to generate "Invitation Links" or tokens to invite others to your Workspace.

  • Your Responsibility: You are solely responsible for safeguarding these links.
  • Liability: If you share a link publicly or it is leaked, and unauthorized users join your Workspace, you are responsible for any resulting data breaches, usage fees, or malicious activity. Camplight Ltd is not liable for unauthorized access resulting from compromised invitation links.

6. ACCEPTABLE USE, CODE EXECUTION, AND FAIR USE

The Service includes a "Data Source Runner" that allows the execution of custom code (e.g., JavaScript/TypeScript) to fetch and process data. To ensure security and stability, you agree strictly to the following:

6.1. Prohibited Code Execution

You may NOT use the Service or its code execution environments to:

  1. Crypto Mining: Mine cryptocurrency or perform cryptojacking.
  2. Network Attacks: Conduct network scanning, port scanning, or denial-of-service (DoS) attacks against any third party or Camplight infrastructure.
  3. Escalation: Attempt to break out of the sandbox environment, access the underlying host filesystem, or escalate privileges.
  4. Malware: Host or distribute malicious software, malware, viruses, or rootkits.
  5. Illegal Content: Engage in any illegal activity or process illegal content.

6.2. Resource Limits and Fair Use

Camplight Ltd reserves the right to implement reasonable usage limits (e.g., API calls per minute, CPU execution time, total storage) to ensure performance for all customers ("Fair Usage Policy").

  • Violation: We may immediately terminate any script, process, or account that exceeds these limits, creates infinite loops, or imposes an excessive load on our infrastructure.

6.3. Sandbox Disclaimer

While we utilize sandboxing technology to isolate code execution, executing third-party code or untrusted scripts carries inherent risks. You execute code on the Service at your own risk. Camplight Ltd is not liable for data corruption or loss caused by your own scripts or scripts you import from third parties.

7. INTELLECTUAL PROPERTY RIGHTS

7.1. Our Property

The Service, including the schema, graph structures, consolidation algorithms, embedding logic, source code, database structures, website designs, and the platform UI (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by Camplight Ltd. They are protected by copyright and trademark laws.

7.2. No Reverse Engineering

Except as expressly permitted by the Open Source License governing the downloadable components, you may not decompile, reverse engineer, or attempt to derive the source code of the Hosted Service infrastructure.

7.3. Submissions and Feedback

Any questions, comments, suggestions, ideas, feedback, or other information regarding the Service ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights to these Submissions for any purpose without acknowledgment or compensation to you.

8. USER DATA AND CONTENT AUTHORIZATION

8.1. Ownership

You retain full ownership of your User Data. We do not claim ownership over your User Data.

8.2. Content Authorization (License to Host)

When you provide User Data to the Service, you grant Camplight Ltd a worldwide, non-exclusive, royalty-free license to access, use, host, copy, process, vector-embed, index, and transmit your User Data solely for the purpose of providing the Service functionality to you (e.g., generating Knowledge Cards and serving them to your Agents). This permission extends to transmitting your content to appropriate third-party LLM Providers as necessary for operation.

8.3. Output Data

You own the specific "Knowledge Cards" and semantic summaries generated from your User Data. However, you do not own the underlying models, weights, or algorithms used to generate them.

9. AI DISCLAIMERS AND AGENTIC LIABILITY

This section is critical. Please read carefully.

9.1. Foundation Model Architecture

The Service utilizes Large Language Models (LLMs) provided by third parties (e.g., OpenAI, Anthropic). You acknowledge that:

  • These providers maintain full control over their models' functionality.
  • Technical changes by LLM providers may occur without our prior knowledge and may impact Service features.
  • Camplight Ltd cannot guarantee specific LLM performance characteristics or availability.

9.2. Probabilistic Nature of AI

You acknowledge that LLMs and vector similarity search are probabilistic, not deterministic.

  • Hallucinations: We do not guarantee that the Knowledge Cards, summaries, or search results are factually accurate. The Service may generate "hallucinations" (confident but incorrect information).
  • Completeness: Vector search may occasionally miss relevant documents or retrieve irrelevant ones based on semantic drift.

9.3. No Liability for Agentic Actions

The Service acts as a memory store for AI Agents. Camplight Ltd is NOT responsible for any actions taken by an AI Agent (whether automated or human-supervised) based on data retrieved from the Service.

  • Destructive Actions: If the Service provides an outdated password, incorrect code snippet, or wrong financial figure to an Agent, and that Agent performs a destructive action (e.g., deletes a database, sends an incorrect email, executes bad code, drops a production table), Camplight Ltd is NOT liable for the damage.
  • Human in the Loop: You agree that it is your responsibility to maintain a "human in the loop" to verify critical actions taken by Agents using our Service.

10. THIRD-PARTY INTEGRATIONS AND "BYOK"

10.1. Bring Your Own Key (BYOK)

The Service may allow or require you to provide your own API keys for third-party providers (e.g., OpenAI, Anthropic, GitHub, Google).

  • Costs: You are solely responsible for any usage fees billed by these third-party providers. You acknowledge that infinite loops in the Data Source Runner could generate significant costs on your third-party accounts, and Camplight Ltd is not liable for these costs.
  • Compliance: You must comply with the Terms of Service of those third-party providers.

10.2. Secret Management

While we encrypt stored API keys at rest, you acknowledge that no system is 100% secure. You bear the ultimate burden of secret management. If your account is compromised, you are responsible for revoking any API keys stored within the Service immediately.

11. SUBSCRIPTION, FEES, AND PAYMENT

11.1. Fees and Payment

If you purchase a subscription:

  • Billing: You will be billed in advance on a recurring basis (monthly or annually).
  • No Refunds: Unlike our previous agency services, this SaaS product does not offer a "Satisfaction Guarantee." All fees are non-refundable, except as required by applicable law or specific technical billing errors.
  • Taxes: Fees are exclusive of all taxes, levies, or duties. You are responsible for paying all applicable taxes.

11.2. Fee Adjustments

We reserve the right to adjust subscription fees. We will provide notice of any price changes prior to your next billing cycle.

  • Operational Costs: You acknowledge that fee adjustments may be necessary due to significant changes in our operational costs, specifically including LLM provider charges or infrastructure expenses.

12. TERM AND TERMINATION

12.1. Term

The initial subscription term shall be one month or one year, depending on your selection. It automatically renews unless cancelled.

12.2. Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms (e.g., violating the Acceptable Use Policy).

12.3. Effect of Termination

Upon termination:

  • Your right to use the Service will immediately cease.
  • We may delete your User Data and Knowledge Cards from our servers after a grace period. We have no obligation to retain your data after termination.

13. PRIVACY AND DATA PROTECTION

13.1. GDPR Compliance

We care about data privacy and security. Please review our Privacy Policy and Cookie Policy. By using the Service, you agree to be bound by these policies.

13.2. Data Processing Addendum (DPA)

If you are processing Personal Data of EU/EEA subjects through the Service, the parties agree that our standard Data Processing Addendum (DPA) applies.

13.3. International Data Transfers

The Service is operated by Camplight Ltd in Bulgaria (EU). However, to provide AI features, User Data may be processed by third-party LLM providers (like OpenAI or Anthropic) which may be located in the United States. By using the Service, you explicitly consent to the transfer and processing of your data in the European Union and the United States.

14. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICE'S CONTENT, THE OUTPUT OF ANY LLM, OR THE ACCURACY OF ANY AI-GENERATED SUMMARIES OR VECTORS. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

15. LIMITATION OF LIABILITY

15.1. Liability Cap

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15.2. Monetary Limit

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE ONE (1) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

15.3. Free/Beta Users

IF YOU ARE USING THE SERVICE FOR FREE (BETA/TRIAL), OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100.00) OR THE EQUIVALENT IN BULGARIAN LEV.

16. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:

  1. Your User Data;
  2. Your use of the Service;
  3. Your breach of these Terms;
  4. Your violation of the rights of a third party; or
  5. Agentic Actions: Any harmful act resulting from actions taken by an AI Agent based on data retrieved from the Service.

17. GOVERNING LAW

These conditions are governed by and interpreted following the laws of Bulgaria, and the use of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law of your country of residence. Camplight Ltd and yourself both agree to submit to the non-exclusive jurisdiction of the courts of Varna, Bulgaria.

18. DISPUTE RESOLUTION

18.1. Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration.

18.2. Binding Arbitration

Any dispute arising from the relationships between the Parties to this contract shall be determined by one arbitrator who will be chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration being part of the European Centre of Arbitration having its seat in Strasbourg, and which are in force at the time the application for arbitration is filed, and of which adoption of this clause constitutes acceptance.

  • The seat of arbitration shall be Varna, Bulgaria.
  • The language of the proceedings shall be English.
  • Applicable rules of substantive law shall be the law of Bulgaria.

18.3. Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

18.4. Exceptions

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.

19. ELECTRONIC COMMUNICATIONS

Visiting the Service, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Service, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICE.

20. MISCELLANEOUS

These Terms and any policies or operating rules posted by us on the Service constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms or use of the Service.

21. CONTACT US

In order to resolve a complaint regarding the Service or to receive further information regarding use of the Service, please contact us at:

Camplight Ltd

150 Deseti Decemvri Str., Et. 2

Pleven 5800

Bulgaria

Email: team@camplight.net

Phone: (+359) 889609109